Brian Bissell is one of the top producing loan originators in Tucson and is excited to be a continuing education instructor. Brian is committed to building relationships and being a reliable source for information. Excellence in communication and professionalism are the trademarks of how Brian does business and what has made him able to build a successful business in Tucson AZ. Brian believes that customer service is the backbone of his business and looks forward to sharing his knowledge of the industry with you!
A lot has changed since Glen closed his first loan in 1986. Glen began his mortgage and banking career in Southern Arizona at a Savings and Loan. During this time, Glen has seen many market and regulatory changes and held several positions within the industry including loan officer, Retail Sales Manager, and Vice President for national banks. Presently, Glen leads a residential lending team and manages the Reverse Mortgage Division for NOVA® Home Loans as well as a team of forward mortgage professionals. Glen holds a bachelor’s degree in business (finance) and enjoys sharing his experience with licensed loan officers and real estate professionals. He is certified to teach pre-licensing and renewal hour courses for both the Nationwide Mortgage Licensing Service and the Arizona Department of Real Estate. Glen is one of only 104 individuals nationwide to hold the Certified Reverse Mortgage Professional designation from the National Reverse Mortgage Lenders Association. Glen’s passion for learning and staying on top of the latest industry trends allows him to share the very best options to his customers and referral partners.
Following graduation from Cal Poly in 2002 with a BS in Business Management, Ian Brannon worked for a major bank as one of the Top Producers in Northern California. After years of discussion to join NOVA® Home Loans, Ian moved his family back to their hometown of Tucson to further his career with Nova Home Loans. Ian is now the Team Lead of the Brannon Group where he and his team achieved Chairman’s club status, NOVA’s® top 20 Loan Officers, and Top 1% Mortgage Originators in America. The Brannon Group prides themselves on being available 24/7 for direction, communication, and explanation throughout the home financing experience.
Idalia Nayestani,Credit & Product Development Analyst
Idalia Nayestani joined the Credit Services team in 2015. She worked with all verticals offered by Landsafe with a primary focus on credit, flood and appraisal departments.
With several years as a project manager, a client relationship manager, and understanding of ancillary products, Idalia is able to implement solutions and systems that will benefit the team and organization while maintaining professionalism and service levels.
Idalia is certified to give CE course in Arizona and Nevada and will assist with many of the classes offered.
NMLS Phone 877-360-6682 |
Kristy Eib, Credit Processor
Kristy has been in the Mortgage Credit Industry for almost 30 years as a Credit Service Representative, Office Manager, Trainer, Sales Administrator and Educator. She owned her own Credit Reporting Agency in the Phoenix market before selling to a National Credit Agency in 2006. She continued to work for them for an additional 5 years while staying active with NCRA, AzAMP, and AMLA. Kristy is currently a Credit Analyst for Nova Home Loans where time is spent educating consumers and fellow employees on credit reporting details. She takes pride in her knowledge of how FICO scores work and enjoys the interaction with borrowers. Kristy is licensed for CE classes in Arizona, Nevada, and Colorado.
Lance Dickson began his career as a top Loan Officer for NOVA Home Loans in 1995. Born in San Diego, California, he was a heavily recruited left-handed pitcher and spent his collegiate career at the University of Arizona. A #1 draft pick by the Chicago Cubs, Lance left the U of A to pursue a professional baseball career. Unfortunately, his left shoulder was injured and after several surgeries, his baseball career was cut short at 6 years. Having known Ray Desmond (President of NOVA Home Loans) from his college baseball days, Lance came to work at NOVA and quickly became one of the top producing Loan Originators in Arizona. He was ranked the #2 Loan Originator in Arizona and has been one of the country’s top 100 Mortgage Loan Originators seven years running by Mortgage Originator Magazine. Lance is skilled at all types of loans, whether construction loans, conventional, FHA and VA purchases as well as rate-and-term and cash-out refinances. He believes in personal attention to all of his clients and listens to them giving sound financial advice that fits their individual situations. He understands that sometimes a borrower’s situation is “out of the box” and requires that extra effort and creativity. He rolls up his shirt sleeves and goes to work for all his clients. Lance spent much of his life playing in high level, competitive and even professional athletics which often placed him in high-pressure situations. He knows the meaning of getting the job done right, the first time, every time. Whether he’s throwing a baseball or closing a mortgage loan, Lance is the first round pick for many real estate professionals and clients.
Manny Hernandez has been in the mortgage credit industry for over 20 years. His experience began as a team lead with a local mortgage credit reporting firm in Tucson, Arizona and grew to launching an in house credit reporting agency for a nationally ranked mortgage lender. The unique background of working with both a mortgage credit agency and for a mortgage firm has provided me with the knowledge and background to become one of the leading professionals in the mortgage credit industry.
Paul Volpe, Senior VP, Branch Manager, Loan Officer
Every loan officer will tell you they provide the "best" customer service; but in this case it's a guarantee rather than a just a catch phrase. Following graduation from U of A in 2001, Paul was mentored by his brother, Jon, CEO of NOVA HOME LOANS who, since 2001, ranked five times as America's #1 Loan Originator by Mortgage Originator Magazine, Broker Magazine, and Origination News. Paul served as the Volpe Team's "right hand" during those years. He soon achieved his own mark of success in the mortgage industry by thinking "outside the box" with difficult-to-place loans that other lenders simply couldn't put together. In 2013, Paul ranked #1 nationally and has been #1 in Arizona for the last several years. In addition to his business acumen, Paul is one of the nicest and most engaging financial problem solvers you will ever meet. He is a person you can imagine referring all your clients to with total confidence. When asked about the most essential ingredient in his transaction with clients, Paul names "integrity" as the single most important gift he can offer his clients in representing their needs. Paul now manages the Volpe Team with ease and has maintained the standard established by Jon to under promise and over deliver. - See more at: http://www.novahomeloans.com/paul-volpe/about/#sthash.irwqhAC6.dpuf
Ricky is the Lead Loan Officer of the Presidential Team at NOVA Home Loans, working in conjunction with NOVA’s President and Founder, Ray Desmond. He is committed to promoting stronger families, closer communities and healthier economies through homeownership, community events and charities. Ricky is a Southern Arizona native and a U of A Eller College of Business alumnus. He was Captain of the U of A Cheerleading Team and continues to actively promote and support U of A Athletics. He is an El Rio board member and an active supporter of Habitat for Humanity, Community Outreach and Tucson Young Professionals. He is bilingual and equally fluent in Spanish and English. He enjoys all types of physical activity and is a certified yoga instructor. He is dedicated to a healthy body, mind and spirit to be the best that he can be. Ricky also enjoys sharing his knowledge of the mortgage industry and educating those that can benefit from his knowledge and experience.
Robin began her mortgage lending career shortly after the birth of her first child in 1991. Over the past two decades she has enjoyed helping individuals and families match their mortgage program to their financial goals. In 1999, Robin closed her first reverse mortgage for seniors and the program and the mature customers involved, quickly became her passion. Helping seniors stay in their home and remain independent is her primary goal every day.
Thomas Higgins, Credit & Product Development Analyst
Tom Higgins started his career in mortgage lending in 2000 and is thrilled to be a continuing education instructor. Tom’s experience with Secondary Marketing, Business Process Development, Training and loan origination has given him a unique perspective on industry changes over the past two decades. Working with Credit Services, he works closely with credit vendors, has a dedication to client relationships, as well as a personal drive to help borrowers overcome their credit challenges.
Tom Heath, Senior Loan Officer
Tom Heath offers a wealth of experience in the mortgage industry and has been originating home loans for almost 20 years. Over his career he’s done more than help people buy and refinance real estate, he’s become an active promoter of financial literacy in the community. He’s serious when it comes to loans! Tom has held board positions with Arizona Mortgage Lenders Association, Arizona Association of Mortgage Professionals and the Tucson Association of REALTORS.
Tom spends much of his time working within the community to serve as a volunteer and share his knowledge on various financing programs and is passionate about promoting an understanding of financial responsibility. He has served on Mayor and Council’s Affordable Housing Commission and is involved with the effort to bring home ownership opportunities to Downtown Tucson. Tom has several awards from the Tucson Association of REALTORS, including Affiliate of the Year and the Community Achievement Award. He led the charge in developing “High School to Home Ownership”, a 4 part series of classes for high school seniors on the foundations of financial stability. He earned the Common Ground Award for collaboration between the REALTOR Association and The U of A’s Take Charge Institute in matters of youth financial literacy. He was given the Pioneer Award from the Take Charge Cats for his involvement from inception of the Arizona Financial Face Off, a financial literacy competition among area high schools. He has personally spoken in classrooms all over the city and supported the United Way’s efforts to promote financial stability.
In the community, Tom is connected to organizations that drive culture and a sense of place. He is on the Steering Committee of the Tucson Festival of Books and is Board Member of the Tucson REALTORS® Charitable Foundation. He spends his marketing dollars to support and promote Tucson organizations like the Rialto Theater and Downtown Tucson Radio. He supports Local First Arizona and the Downtown Merchants. He uses fundraising as motivation for exercise by running and riding with Team Hoyt Arizona and raising money for Honor Flight Southern Arizona.