Chris Lawler, Loan Officer Associate

Chris Lawler has been a part of the NOVA® Family for over 8 years. Chris began his career with NOVA working for NOVA® Insurance Services and became a top producer and won many awards. Because of his desire to experience new challenges and advance his career, Chris decided to join The Volpe Team as a mortgage loan officer. He has a passion for helping people and especially loves working with first time home buyers and witnessing their excitement when receiving their very first set of keys. Originally born in Germany, Chris is part of an Air Force family and has traveled all over the world. Tucson is now his home and he is committed to being a part of our community. He and his wife, Caitlin, have 2 children.

NMLS 869968, Phone 520-577-4774 |
Eric Painter, Senior Loan Officer

Eric has been a Loan Officer for 14 years. He has worked as a Branch Manager and Regional Manager for major lending institutions. Eric’s personal motto is, “My customers are my business and my business is my customers”. He understands that buying a home or refinancing a home can be a very stressful time and he is committed to making the financing part of this process stress free. One of the ways he does this is by educating his borrowers throughout the loan process. Professionally, Eric has served on many committees for the Tucson Association of REALTORS® and the Southern Arizona Mortgage Lenders Association. He also volunteers for Habitat for Humanity.

NMLS 172753, Phone 520-202-5331 |
Glen Smart, Reverse Mortgage Manager, Senior Loan Officer

A lot has changed since Glen closed his first loan in 1986. Glen began his mortgage and banking career in Southern Arizona at a Savings and Loan. During this time, Glen has seen many market and regulatory changes and held several positions within the industry including loan officer, Retail Sales Manager, and Vice President for national banks. Presently, Glen leads a residential lending team and manages the Reverse Mortgage Division for NOVA® Home Loans as well as a team of forward mortgage professionals. Glen holds a bachelor’s degree in business (finance) and enjoys sharing his experience with licensed loan officers and real estate professionals. He is certified to teach pre-licensing and renewal hour courses for both the Nationwide Mortgage Licensing Service and the Arizona Department of Real Estate. Glen is one of only 104 individuals nationwide to hold the Certified Reverse Mortgage Professional designation from the National Reverse Mortgage Lenders Association. Glen’s passion for learning and staying on top of the latest industry trends allows him to share the very best options to his customers and referral partners.

NMLS 208695, Phone 520-495-7237 |
Ian Brannon, Vice President/Branch Manager

Following graduation from Cal Poly in 2002 with a BS in Business Management, Ian Brannon worked for a major bank as one of the Top Producers in Northern California. After years of discussion to join NOVA® Home Loans, Ian moved his family back to their hometown of Tucson to further his career with Nova Home Loans. Ian is now the Team Lead of the Brannon Group where he and his team achieved Chairman’s club status, NOVA’s® top 20 Loan Officers, and Top 1% Mortgage Originators in America. The Brannon Group prides themselves on being available 24/7 for direction, communication, and explanation throughout the home financing experience.

NMLS 205989, Phone 520-577-4761 |
Idalia Nayestani

Idalia Nayestani joined the Credit Services team in 2015 and is located in our Dallas, Texas office. She worked with all verticals offered by Landsafe with a primary focus on credit, flood and appraisal departments. With several years as a project manager, a client relationship manager, and understanding of ancillary products, Idalia is able to implement solutions and systems that will benefit the team and organization while maintaining professionalism and service levels. Idalia is certified to give CE course in Arizona and Nevada and will assist with many of the classes offered.

NMLS Phone 877-360-6682 |
Kristy Eib, Credit Processor

Kristy has been in the Mortgage Credit Industry for almost 30 years as a Credit Service Representative, Office Manager, Trainer, Sales Administrator and Educator. She owned her own Credit Reporting Agency in the Phoenix market before selling to a National Credit Agency in 2006. She continued to work for them for an additional 5 years while staying active with NCRA, AzAMP, and AMLA. Kristy is currently a Credit Analyst for Nova Home Loans where time is spent educating consumers and fellow employees on credit reporting details. She takes pride in her knowledge of how FICO scores work and enjoys the interaction with borrowers. Kristy is licensed for CE classes in Arizona, Nevada, and Colorado.

Lance Dickson, Chief Operating Officer, Senior Loan Officer

Lance Dickson began his career as a top Loan Officer for NOVA Home Loans in 1995. Born in San Diego, California, he was a heavily recruited left-handed pitcher and spent his collegiate career at the University of Arizona. A #1 draft pick by the Chicago Cubs, Lance left the U of A to pursue a professional baseball career. Unfortunately, his left shoulder was injured and after several surgeries, his baseball career was cut short at 6 years. Having known Ray Desmond (President of NOVA Home Loans) from his college baseball days, Lance came to work at NOVA and quickly became one of the top producing Loan Originators in Arizona. He was ranked the #2 Loan Originator in Arizona and has been one of the country’s top 100 Mortgage Loan Originators seven years running by Mortgage Originator Magazine. Lance is skilled at all types of loans, whether construction loans, conventional, FHA and VA purchases as well as rate-and-term and cash-out refinances. He believes in personal attention to all of his clients and listens to them giving sound financial advice that fits their individual situations. He understands that sometimes a borrower’s situation is “out of the box” and requires that extra effort and creativity. He rolls up his shirt sleeves and goes to work for all his clients. Lance spent much of his life playing in high level, competitive and even professional athletics which often placed him in high-pressure situations. He knows the meaning of getting the job done right, the first time, every time. Whether he’s throwing a baseball or closing a mortgage loan, Lance is the first round pick for many real estate professionals and clients.

NMLS 48279, Phone 520-202-5231 |
Manny Hernandez, Senior VP, Lender Services

Manny Hernandez has been in the mortgage credit industry for over 20 years. His experience began as a team lead with a local mortgage credit reporting firm in Tucson, Arizona and grew to launching an in house credit reporting agency for a nationally ranked mortgage lender. The unique background of working with both a mortgage credit agency and for a mortgage firm has provided me with the knowledge and background to become one of the leading professionals in the mortgage credit industry.

Paul Volpe, Senior VP, Branch Manager, Loan Officer

Every loan officer will tell you they provide the "best" customer service; but in this case it's a guarantee rather than a just a catch phrase. Following graduation from U of A in 2001, Paul was mentored by his brother, Jon, CEO of NOVA HOME LOANS who, since 2001, ranked five times as America's #1 Loan Originator by Mortgage Originator Magazine, Broker Magazine, and Origination News. Paul served as the Volpe Team's "right hand" during those years. He soon achieved his own mark of success in the mortgage industry by thinking "outside the box" with difficult-to-place loans that other lenders simply couldn't put together. In 2013, Paul ranked #1 nationally and has been #1 in Arizona for the last several years. In addition to his business acumen, Paul is one of the nicest and most engaging financial problem solvers you will ever meet. He is a person you can imagine referring all your clients to with total confidence. When asked about the most essential ingredient in his transaction with clients, Paul names "integrity" as the single most important gift he can offer his clients in representing their needs. Paul now manages the Volpe Team with ease and has maintained the standard established by Jon to under promise and over deliver. - See more at:

NMLS 48278 | MLO-48278, Phone 520-577-4744 |
Rich Hillman, Senior Loan Officer

Rich Hillman, a native of Tucson, has been helping people obtain their dream of home ownership since 1993. Part of Rich’s success is helping clients to identify their long term financial goals and educating them on all of their lending options. Partnering with NOVA® Home Loans as a Senior Loan Officer in 2000, Rich has successfully shown that industry knowledge, a wide range of products and business savvy practices lead to success in the mortgage industry. Rich strives to enhance each client’s financial goals and works to insure their mortgage fits into their long-term financial plans. With his dynamic, outgoing personality, Rich uses his extensive understanding of the Real Estate industry and mortgage guidelines to insure participants in the Continuing Education classes are engaged and confident in the information presented.

NMLS 209309, Phone 520-202-5214 |
Ricky Abud, Loan Officer

Ricky is the Lead Loan Officer of the Presidential Team at NOVA Home Loans, working in conjunction with NOVA’s President and Founder, Ray Desmond. He is committed to promoting stronger families, closer communities and healthier economies through homeownership, community events and charities. Ricky is a Southern Arizona native and a U of A Eller College of Business alumnus. He was Captain of the U of A Cheerleading Team and continues to actively promote and support U of A Athletics. He is an El Rio board member and an active supporter of Habitat for Humanity, Community Outreach and Tucson Young Professionals. He is bilingual and equally fluent in Spanish and English. He enjoys all types of physical activity and is a certified yoga instructor. He is dedicated to a healthy body, mind and spirit to be the best that he can be. Ricky also enjoys sharing his knowledge of the mortgage industry and educating those that can benefit from his knowledge and experience.

NMLS 998857, Phone 520-202-5265 |
Robin Loomis, Loan Officer

Robin began her mortgage lending career shortly after the birth of her first child in 1991. Over the past two decades she has enjoyed helping individuals and families match their mortgage program to their financial goals. In 1999, Robin closed her first reverse mortgage for seniors and the program and the mature customers involved, quickly became her passion. Helping seniors stay in their home and remain independent is her primary goal every day.

NMLS 461651, Phone 520-495-7218 |
Sherrie Liebert, Branch Manager, Loan Officer

Sherrie is a stickler for getting the job done right. Her dedication and honesty have earned her the reputation as the Loan Officer you can count on. With a solid background in loans, since 1981 she has consistently been honored for top achievement. Sherrie enjoys helping her clients throughout the mortgage origination process. With uncompromising integrity, honesty and service, she gives her clients the confidence of knowing that their transaction will be completed professionally and ethically. Sherrie believes It’s the people inside the home that matter most! Her experience with teaching classes to real estate agents and loan officers over the past 20 years makes Sherrie a compelling instructor for real estate continuing education classes!

NMLS 198861, Phone 520-495-7240 |